Due to the current COVID-19 pandemic, we are temporarily suspending all product returns. This policy change is in place to protect both employees and customers from the additional risk of contamination from returned products.

Shield HealthCare honors all warranties, expressed or implied, under applicable state law. Return of the following merchandise is prohibited:

• Any/All Nutritional products or food items
• Any item worn next to the skin
• Any item contained in sterile packaging

Change or cancel an order

Please inquire for any changes or to cancel your order. Changes may delay the shipment of your order request. Please note that cancellations can only be made prior to shipping the order.